A wealth of expertise
As the training arm of People 1st, a non-profit organisation dedicated to transforming skills across the hospitality, passenger transport, travel and tourism industries, our programmes are based on world-class research into the skills and training needs of service-centred businesses.
When you invest in our training, the profits are reinvested into developing great training programmes for your industry – not paid in shareholder dividends or bonuses as in many private companies.
Outstanding reputation and value
We specialise in trainer training, management development and training for customer-facing staff. All of our trainers are quality assured, and have been tested on their ability to deliver top-quality training programmes.
Not only have we gained an exceptional reputation for delivering the best nationally-recognised trainer training programmes in the UK, but recent competitor analysis shows that we are one of the best value providers for our industries.
We are totally committed to quality, value for money and flexibility – that’s at the heart of everything that we do.
Flexible approach to training
Our flexible approach to training will help you meet your specific training needs and deliver maximum return on investment.
Whether it’s sending your staff on an open programme through our network of licensed trainers, delivering in-company training or developing a bespoke programme that fits perfectly with your existing in-house training, we will make sure that our training works for you.
If you would like find out more about how our internationally-recognised training programmes could help your business, we would love to hear from you. Just drop us an email or call us on 01895 817009.