Our Programmes
If your business has service at the heart of its offer, our training programmes are ideal for you. Whether you’re running a hotel, restaurant, café, taxi company, bus service or an airport, we can help you get the best out of your staff and give your customers a world-class experience.
-
Train the trainer
Get your own people to deliver great training, reduce your need to employ external trainers and boost your bottom line.
-
Become a licensed trainer
Become licensed to deliver our nationally-recognised train the trainer programmes
-
Management and leadership
Give your managers the crucial skills they need to motivate, inspire and manage their teams effectively.
-
Training for small businesses
Get the skills to grow your business with our short, sharp courses - from sales and marketing to maximising your profit from food.
-
Turn your training into qualifications
Learn how to plan and deliver in-house training programmes that can become national qualifications.
-
Pre-employment and induction training
Make sure your new staff have the skills they need to hit the ground running
-
Customer service
Train your staff and supervisors to deliver world-class service that will have your customers raring to return!
-
Developing female talent
Help your female managers transform their leadership abilities and create the next generation of leaders for your business.
-
Apprenticeships
What is an apprenticeship?